Karen Plains Hotel Nairobi

Shared lounge/TV area Designated smoking area Mosquito net Wake-up service Private entrance Car rental Packed lunches Family rooms Airport shuttle (Paid) Airport pickup (Paid) Airport drop-off (Paid) Room service Laptop safe Interconnecting room(s) available Fan Facilities for disabled guests Shuttle service (Paid) Smoke-free property Tile/Marble floor Soundproof Soundproof rooms Ironing facilities Iron Wake-up service/Alarm clock Grocery deliveries (Paid) Heating Hypoallergenic room available Carpeted Elevator Convenience store on site Hair/Beauty salon Hardwood or parquet floors Carbon monoxide detector Executive lounge access Chapel/Shrine Suit press Hypoallergenic Vending machine (snacks) Vending machine (drinks) Pet bowls Pet basket

Massage (Paid) Locker rooms Full-body massage Hand massage Head massage Couples' massage Foot massage Neck massage Back massage Spa/Wellness packages Steam room Spa facilities Personal trainer Fitness Massage chair Foot bath Spa lounge/Relaxation area Body wrap Body scrub Body treatments Pedicure Manicure Makeup services Waxing services Facial treatments Beauty services Fitness classes Hairstyling Hair coloring Hair treatments Haircut Yoga classes Sauna (Paid) Fitness center (Paid) Spa and wellness center (Paid)

Tour or class about local culture (Paid) Temporary art galleries Walking tours (Paid) Game drives (Paid) Playground Happy hour (Paid) Themed dinners (Paid) Entertainment staff Karaoke Game room Golf course (within 2 miles) (Paid) Live sports events (broadcast) Movie nights Live music/Performance (Paid) Bowling (Paid) Cycling Cooking class Evening entertainment (Paid) Nightclub/DJ (Paid) Bar crawls (Paid) Aerobics (Paid) Hiking Horseback riding (Paid) Bike tours

Toilet paper Towels Bathtub or shower Slippers Private bathroom Toilet Free toiletries Shower Bathrobe Hairdryer Bathtub Bidet Towels/Sheets (extra fee) Guest bathroom

Telephone Streaming service (like Netflix) Flat-screen TV TV Satellite channels Cable channels Radio IPod dock Video CD player DVD player Pay-per-view channels Video games Blu-ray player

Fruit (Paid) Restaurant Bar Wine/Champagne (Paid) Kids' meals (Paid) Special diet meals (on request) Snack bar Breakfast in the room Tea/Coffee maker Kid-friendly buffet Coffee house on site

Washing machine Shared kitchen Dining table Coffee machine Toaster Kitchenware Electric kettle Microwave Refrigerator High chair Cleaning products

Invoice provided Lockers Private check-in/out Baggage storage Tour desk Currency exchange Express check-in/out 24-hour front desk Concierge ATM on site

24-hour security Safe Fire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm Key card access Key access

Face masks for guests available Access to healthcare professionals First aid kits available Process in place to check health of guests Hand sanitizer in guest accommodation and common areas Shared stationery (e.g. printed menus, magazines, pens, paper) removed Staff follow all safety protocols as directed by local authorities Thermometers for guests provided by property Air purifiers

Outdoor play equipment for kids Board games/Puzzles Indoor play area Board games/puzzles Child safety socket covers Babysitting/Child services (Paid) Baby safety gates Books, DVDs or music for children Strollers

Outdoor fireplace Picnic area Outdoor furniture Sun deck Terrace BBQ facilities (Paid) Outdoor dining area

Guests have the option to cancel any cleaning services for their accommodation during their stay Property cleaned by professional cleaning companies Guest accommodation disinfected between stays Linens, towels, and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against coronavirus Hand sanitizer Guest accommodation sealed after cleaning

Physical distancing rules followed Cashless payment available Contactless check-in/out Screens or physical barriers between staff and guests in appropriate areas Single-room AC for guest accommodation Mobile app for room service

Laundry (Paid) Ironing service (Paid) Dry cleaning (Paid) Suit press (Paid) Daily housekeeping (Paid)

Linens Wardrobe or closet Walk-in closet Extra long beds (> 6.5 ft) Alarm clock

Garden view View Inner courtyard view City view Landmark view

Delivered food covered securely All plates, cutlery, glasses, and other tableware sanitized Food can be delivered to guest accommodation Physical distancing in dining areas Breakfast to-go containers

Sitting area Desk Dining area Sofa

Entire unit wheelchair accessible Upper floors accessible by elevator Wheelchair accessible Hearing accessible

Fax/Photocopying (Paid) Meeting/Banquet facilities (Paid) Business center (Paid)

Clothes rack Socket near the bed Drying rack for clothing

Parking

Internet

Public transit tickets (Paid)